Use Cases
Four patterns. Five industries. Twenty workflows.
What teams actually use Citorum for.
Citorum is a horizontal platform that customers configure for vertical workflows. Most deployments fit one of four use-case patterns; the configuration changes by industry. Pick the cell that matches your work — the page behind it describes what the platform does for that workflow specifically.
The four patterns
Across legal, healthcare, financial services, public sector, and compliance teams, the workflow patterns that benefit most from Retrieval-Augmented Generation (RAG) over a regulated corpus collapse into four shapes. Citorum supports all four; the underlying retrieval, inference, adjudication, and audit are the same. What changes is the prompt scaffolding, the access-control posture, and the connector mix.
Patterns
Configure one of these for your team
Discovery & Research
Surface the documents that matter for a brief, an audit, an investigation, or a clinical reference search. Faceted filtering on tags, dates, jurisdictions, document types, and access scope. The model produces a research summary; the citations are what your team actually clicks through.
Compliance Q&A
Answer questions about your policy and control documents — what does our retention policy say about this?, do we have a control that addresses this audit finding? — with citations to the policy paragraph that supports the answer. Adjudication labels keep ambiguous answers out of the audit log.
Drafting & Summarization
Produce first drafts grounded in the corpus — compliance memos, regulatory filings, briefing notes, clinical summaries — with every claim traceable to source spans. The reviewer sees what got cited and what didn't, so editing is targeted not exhaustive.
Knowledge Q&A
The everyday case: anyone on the team asks a question about the corpus and gets a cited answer with a faithfulness label. Routes to a reviewer queue when the label is Review Recommended; never silently presents Do Not Rely answers as authoritative.
Where to go from here
Each industry below has its own use-case grid that describes the workflow specifics: the connector mix, the access-control patterns, the regulatory regime, the typical reviewer roles. Pick the industry closest to your work and follow the link to its Solutions page.
If your industry is not listed, the platform is general-purpose enough to fit. Most extensions are small — a connector, an Identity Provider (IdP) integration, an access-control attribute, a prompt template. Talk to us →
By industry
Five regimes, twenty cells
Legal
Discovery, compliance Q&A across firm policies, drafting briefs and memos, and case-law knowledge research.
Healthcare
Clinical reference, claims-coding research, Health Insurance Portability and Accountability Act (HIPAA) policy Q&A, and clinical summary drafting under a Business Associate Agreement (BAA).
Financial Services
Customer-file research, Sarbanes-Oxley (SOX) and material non-public information (MNPI) compliance Q&A, regulatory-filing drafting, and policy knowledge Q&A.
Public Sector
Federal Risk and Authorization Management Program (FedRAMP)-aware records research, citizen-services policy Q&A, briefing-note drafting, and program knowledge Q&A.
Compliance & Regulated Operations
Audit-evidence discovery, policy and control compliance Q&A, audit-memo drafting, and risk knowledge Q&A across the control framework.
Find your cell. Or build one with us.
Most teams pick the use-case pattern that matches their workflow, the industry that matches their regime, and run a pilot on the corresponding cell. If yours doesn't quite fit, that's a one-call conversation.